Legal
Last updated: 9 June 2026 · Version 1.0
This policy applies to bookings made through SVE Ventures Ltd trading as CampFind (“CampFind”, “we”, “us”, “our”).
This policy applies to bookings made through SVE Ventures Ltd trading as CampFind ("CampFind", "we", "us", "our"). Cancellation terms vary by campsite and are shown before you confirm a booking.
Guests may cancel a booking from their account. The refund amount depends on when you cancel relative to your arrival date and the cancsite's cancellation policy selected at the time of booking.
If a campsite operator cancels a confirmed booking, the guest will receive a full refund of all amounts paid including any platform fee. CampFind may take action against operators with excessive cancellations.
CampFind's platform fee is non-refundable in most circumstances unless the campsite operator cancels the booking.
Approved refunds are returned to your original payment method via Stripe. Refunds typically appear within 5–10 business days depending on your bank.
If you believe a refund was incorrectly applied, contact us at support@campfind.co.uk. These terms are governed by the laws of England and Wales.
Questions? support@campfind.co.uk
CampFind is a trading name of SVE Ventures Ltd. Registered in England and Wales. Company number: 16822306.